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 Home : Developing a Workplace Program : Six Steps To a Workplace Program : Step 4 : Women in Management Tools Return to the previous submenu

The aim of this exercise is for people to become more aware of the way in which gender stereotypes influence selection processes.

It is suggested that the group be divided into three subgroups (but this depends on group size etc). Ideally, forming subgroups on the basis of gender would be better.

  • Group 1: Analysis of Case Studies A and B.
  • Group 2: Analysis of Case Studies C and D.
  • Group 3: They will be given all case studies. Their task is to analyse each case study using the process outlined below and then to comment on the analysis provided by each group.

This activity has been designed using Deborah Tannen’s work as a framework. This is summarised below:

  1. Who gets acknowledged by the group for their ideas?
    “Some men and just about every woman spoken to told of experiences of saying something at a meeting and having it ignored, then hearing the same comment taken up when it is repeated by someone else (using by a member of the in-group).”

    A person who is the source of ideas that are picked up by the group but generally attributed to someone else may be ranked unfairly low.
     
  2. It’s not what you say, but how you say it.
    Many people (again, especially those who are not members of the in-group) try to avoid seeming presumptuous by prefacing statements with a disclaimer such as: “I don’t know if this will work, but . . .” or “You’ve probably already thought of this, but . . .”. Some speakers, may also speak at a lower volume, and try to be succinct so as not to take more meeting time than necessary.

    In-group members (eg. men in a group dominated by men) speak more often and longer than out-group members (women in a male dominated group). There is also a difference in the sound of the voice and what is said: Women often use an “attenuated/personal” voice, e.g., “I am intrigued by your comment, can you say a bit more”. The tone adopted by men in discussion is often more assertive: “It is obvious that . . .” “Note that . . .”
     
  3. Silent but strong
    Simply being quiet, not speaking a lot at meeting, not taking the floor do not in themselves preclude being listened to. Often members of the in-group can be very quiet, but have enormous influence when they do speak, e.g, at critical times, or when asked for their opinion or at the conclusion of a meeting. Often this status in a meeting is based on recognised expert knowledge or respect within the in-group.
     
  4. It is not how you say it, but who you are
    Those higher up in an organisation are more likely to be listened to. Research also shows that although the ways women speak may contribute to their not being listened to. Research also shows that, all else being equal, women are not as likely to be listened to as men.
     
  5. In-group members are more likely to get full credit for the contributions they make. Informal networking also has a significant impact on this (eg. who you eat lunch with, attendance at social functions).
     
  6. The Glass Ceiling is a War of Words
    “When decisions are made about promotion to management positions, the qualities sought are a high level of competence, decisiveness and the ability to lead. If it is men, or mostly men, who are making the decisions about promotions they are likely to misinterpret women’s ways of talking as showing indecisiveness, inability to assume authority, and even incompetence. For example, a woman who feels it is crucial to preserve the appearance of consensus when making decisions because she feels that anything else would appear bossy and arrogant begins by asking those around her for their opinions. This can be interpreted as evidence that she doesn’t know what she thinks should be done, that she is trying to get others to make decisions for her.”
     
  7. Downplaying and emphasising accomplishments
    Research shows that on average, women are less likely to emphasise their accomplishments (or boast), and men are more likely to do this.
    “Besides the danger of provoking peer resentment (and therefore, not being liked) is the different ways women and men are inclined to view self-aggrandising talk. Letting others know about what you have done is almost always labelled boasting by women, and boasting is something most women have learned early on to avoid. In contrast, many men assume they have to let others know what they’ve done in order to get the recognition they deserve.”

    “More women than men seem to have a sense that if they boast they will not be liked. And the spectre of working in an environment where they are not liked may be more than they are willing to risk. The congeniality of the work environment is important to everyone, but the requirement that everyone like each other may be more central to women’s notion of congeniality, whereas men may value other types of congeniality, such as easy banter.”

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