Exit interviews may be done in the following ways:

• Providing an Exit Interview Form for the staff member to complete
• The questions on an exit interview prompt the staff member to provide information on particular issues. For an example of an exit interview format click here.
• Conducting a face-to face interview by an HR staff member.

A face-to-face interview with an independent officer or manager (eg a member of the Human Resources staff) provides the departing staff member with the opportunity to expand on views expressed or issues raised in the written exit interview form. It allows the person conducting the interview the opportunity to clarify issues raised. A face-to-face interview can ensure that the departing staff member leaves on good terms with the organisation. 

While they provide information on sources of dissatisfaction with the position and the organisation, exit interviews can also highlight issues which particularly impact on women.

An analysis of exit interview information for all departing staff over a given period will provide your organisation with both qualitative and quantitative information on these areas of dissatisfaction and assist you in determining priorities for action. 

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