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| EM Solutions - Recruitment and Selection Section B |
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Issue 2 - Managing Information Not Relevant To The Job Case Study – Assessing Candidates i. Candidate Helena Doppolous
“She must be well organised to be filling the role of single mum and full-time worker …I’m assuming she’s single - there’s no ring.” “No, she has a de facto partner, presumably the father of her child, who works from home. Actually in my view the difficulty she faces is that her son has an intellectual disability. I know she’s had problems placing him in childcare, which is why I gather her partner works from home.” Philip noted. “What does he do?” “Journalist – science based” “What else do we know about her? Remember there’ll be more pressure in this role than her last one, plus the odd night every week or so that she’ll have to work back.” "Well her age isn’t on her CV, but I know she’s 31. The company records also show she came to Metro-Coast via our program to attract return-to-work mums.” “She’s clearly competent and ready for a change.” Peter noted ii. Candidate Roger Townhill
“He’s only 26, but he has roughly the same experience as Helena” Philip said reviewing his notes. “I like how he demonstrated his commitment and passion utilizing his experiences as an A-grade footballer.” “Have you heard of him previously, as a footballer I mean?” ”Yes, he’s reasonably well known in the community, having received public commendations and awards, and I know he has high expectations for this season…. I think he’d be training at least three nights a week, I can find out, I know his coach. ” "Well he’s confident, got a youthful zest about him, a good sense of humor and a quick wit, mind you I was a little concerned about his cynical comment that his current manager was past it but not willing to hand the baton onto a younger bloke’. “Ah – maybe he’s telling the truth! I like him, and he’d certainly boost the morale of the boys in the department” Peter smiled cautiously “it’s a close one – but it’s your call, he’ll be working with you.” Proceed to Issue 2 - Things that could be going wrong |
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| To provide exemplary service,
a company must have good morale. To do this, one must consult with staff,
and take a flexible approach. ... Hollywood Private Hospital Executive Director, Kevin Cass-Ryall |