employment matter guidelines

promotion, transfer and termination



Contents:

Introduction

Analysing Your Workplace

Questions to Identify Promotion, Transfer and Termination Issues for Women

Suggested Actions to Take to Address Promotion, Transfer and Termination Issues for Women

Predominantly Male Workplace Issues

Predominantly Female Workplace Issues

Moving from Compliance to Leading Practice

Case Studies

Related Links and Resources




   
 

Developing the skills and talents of women within your workplace has a positive impact on your organisation’s ability to recruit and retain talented women in an environment that is highly competitive.



The information provided here aims to assist you to start thinking about:

  • How you could analyse your workplace to identify any promotion, transfer and termination issues for women.

  • Suggested actions you could take to address the promotion, transfer and termination issues for women you have identified.

  • How issues regarding the training and promotion of existing employees are integral to workforce planning and future organisational goals and strategies.

Keep in mind that women are a diverse group and differences such as age, religion, cultural and linguistic backgrounds, disability, sexual orientation, etc. warrant consideration in shaping your practices for recognising and rewarding employees. Organisations that recognise and value the different backgrounds of women stand to benefit from a range of experiences and skills. These skills are a resource for doing business in a diverse society.

Not all issues, actions or examples suggested here will be relevant to your organisation. It is up to you to decide what is appropriate and relevant for your organisation to consider when analysing your workplace to identify issues for women, and taking actions to address these.

However, many of the suggestions outlined represent leading practice in contemporary human resource management and provide an opportunity to harness the contribution all your employees can make to productivity and the achievement of organisational goals.


 

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To assist you to analyse your workplace to identify promotion, transfer and termination issues for women, and to find out how they view opportunities and barriers to advancement, we suggest you:

  • revisit your workforce profile to find where your female employees are.

  • consult with your employees.

  • examine your existing promotion, transfer or termination of employment policies and practices.

  • integrate policies in this area with workforce planning and overall organisational strategies.

 

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Remember, your organisation is unique and may therefore have unique issues. However, the following questions may be helpful when analysing your workplace.


Promotion
 

In your organisation, are women promoted in the same proportion as their male colleagues'

Are women promoted beyond certain critical job grades at a similar rate to men'

Are women transferred horizontally across your organisation at a similar rate to men'

Are women provided with opportunities for decision-making at a similar rate to men'

Are women who work less than full-time hours being promoted'

If these rates differ between female and male employees, why is this so'

For example, are women being provided with training and development opportunities that will assist them to improve their performance and develop skills required'

How have you identified female employees who are and are not interested in career opportunities, including promotion'

Are women working less than full-time hours included in high potential employee and leadership programmes,  and provided with access to learning and development opportunities which will allow them to gain the skills needed to be promoted'

Is your promotion process transparent and does it deliver promotions for both your best female and male employees'

Have skills audits been conducted across all levels and all departments of your organisation'

If so, have high potential female and male employees interested in promotion opportunities been identified'

And have you examined the findings to see whether ‘women’s’ jobs and skills are valued as highly as ‘men’s’'

Are both female and male employees able to access career paths, incremental advancement, increased responsibilities or development opportunities (for example, high-profile projects)'       

Would your promotion processes and decisions withstand the rigour of a review by an independent third party'

Are women applying for, and gaining places on, leadership and other skills development programs at a rate similar to men' 

Are leadership development programs available for both women and men' 

Are women working less than full-time hours provided with leadership opportunities'

Does your organisation have women represented at senior levels and across all functional elements' Are they encouraged to mentor more junior women'



Transfer
 

Is there mobility between different departments and sections within your organisation'

Are female and male employees gaining both functional and line experience early in their careers'

Can women and men transfer to roles in non-traditional areas to get a broad range of experience'

Do you regularly review statistics on the number of female and male promotions, termination and transfers'



Termination
 

Are the reasons employment is terminated gender-neutral' Are the same performance standards expected of female and male employees'
In times of downsizing, are your female and male staff represented in equivalent rates with respect to redundancies'
Would your termination processes and decisions withstand the rigour of a review by an independent third party'
Do departing female and male employees have equal access to outplacement seminars and skills workshops'
Do women resign and are they terminated in similar or proportionate numbers to men'

 

 

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To comply with the Act, you need to take actions to address the promotion, transfer and termination issues for women you identified. You do not need to do everything all at once and you can aim to achieve equal opportunity over time.

To be
waived from reporting in following years, you must clearly demonstrate that you have taken all reasonably practicable measures to address promotion, transfer and termination issues for women you have identified (for example, your issue might be difficulties in promoting female and male staff equally).

The following suggestions will help you to start thinking about actions you could take to address any promotion, transfer and termination issues you have identified.

Keep in mind that:

  • Not all of these actions may be relevant to your organisation. You will need to decide whether you choose to do all, some, or none of the suggested actions and whether you wish to tailor suggested actions to suit the needs of your workplace.

  •  If your workplace analysis demonstrates your organisation has no issues for women in this employment matter, you would not need to take any actions.

Developing Policy and Procedures

  • Put in place a policy requiring promotion based on performance and merit.

  • Develop a quality, consistent process for promotion.

  • Implement a quality, consistent process for providing transfer opportunities.

  • Implement non-discriminatory termination policies and procedures.

  • Supplement these steps with an organisational commitment to valuing diversity.

Reviewing Promotion, Transfer and Termination Issues

  • Monitor and compare the promotion and transfer rates of female employees and their male colleagues.

  • Identify promotion blockages where women find it very difficult to advance (for example, to supervisor level on the factory floor, or to partnerships in law firms).

  • Encourage an organisational culture that accommodates differences in employee needs and workplace practices. For example, challenge the culture of long working hours that disadvantages employees with a different working style.

  • Encourage all employees to recognise the value of balancing family and life commitments with work.

  • Review job descriptions to ensure all skills relevant to the position are properly recognised and rewarded.

  • Ensure that “communication and people management skills” are formally recognised, and that job descriptions are based on job analysis. Ensure job descriptions are regularly reviewed.

  • Ensure that both female and male employees are recognised when roles and responsibilities expand and positions are reclassified as more senior.

  • Monitor career paths to ensure both female and male employees’ changing responsibilities and roles are recognised and rewarded (for example, through expanded job title and accompanying remuneration changes).

  • Be aware of changes in attitudes to work where employees often value recognition and relationships and the chance to expand skills as well as formal titles and remuneration.

  • Conduct skills audits across your organisation to ensure that the skills of women and men are valued equally – including skills of employees from different cultural backgrounds.

  • Monitor attrition rates for both women and men. If rates differ, you could:

    -         conduct confidential exit interviews – this is often more effective with an
               independent third party.

    -         analyse the data trends and share them with your senior management
               team.

    -         survey employees to understand the different experiences of those staying and
               those leaving.

  • Ensure performance standards are transparent and equitable, and that outcomes for women and men are comparable.

  • Ensure that performance reviews are formalised and regular, and that Human Resource staff and managers from outside particular work areas are involved in performance reviews.

  • Survey employees about the equity of promotion, transfer and termination procedures.

Devloping High Potential Employees

  • Provide both female and male employees with opportunities to ‘grow’ into newly created, more senior positions. Make sure that different work styles are not impediments to employees accessing opportunities.

  • Consider filling temporary or fixed term vacancies at a higher level on rotation between promising staff (ie. for 3 months each for a 12-month vacancy).

  • Provide both female and male employees of all ages with high profile development assignments and projects.

  • Conduct skills audits across your organisation to identify high potential female and male employees who are interested in promotion opportunities. Ensure that this is not age-biased towards younger workers.

  • Ensure that employees on extended leave, such as parental leave, are included in and advised of development and promotional opportunities.

  • Recognise the value of life experience as well as formal training and qualifications.

  • Put in place a process to identify talented female and male employees early in their careers and place them in key development roles. For example, you could develop female and male employee talent and improve promotion opportunities through:

    -         new project teams.

    -         a broad range of rotations in functional and line management roles.

    -         preparing staff for rotation into line management positions by giving them
               the opportunity to gain hands-on experience first (for example, by working
               for several months attached to the line area before taking on a line
               position).
    -
             providing access to successful female and male employees within and
               outside of your organisation as mentors.

  • Include both female and male employees in these key development roles.

  • When implementing leadership development programs, ensure that the programs:

    -        are inclusive of the needs of female employees, including women of
              different backgrounds.

    -        provide relevant experience.

    -        provide role models that build confidence and lead to new and challenging
             assignments.
    -
            are available during timeframes that suit those working less than full-time
             hours.

Supporting High Potential Employees

  • Provide leadership coaching to female employees to assist them to succeed in ‘pioneering’ roles.

  • Consider employing the services of outside facilitators or coaches, perhaps from a non-traditional background.

  • Develop a mentoring program.

  • Recognise the value of senior women mentoring junior women and men.

  • Develop alternative communication networks that enable both women and men to access information available through key informal networks (for example, the ‘old boys’’ network).

  • Ensure that relevant information regarding opportunities is always made available formally (ie. via email or notice).

  • Encourage senior management to challenge inappropriate assumptions made by line managers about female employees (for example, the ‘job was done differently’ rather than ‘the outcome was achieved’, ‘those working part-time are not committed to the organisation or their careers’, or ‘those with families will not be willing to travel’).

  • Secure senior management support for EEO and diversity development and promotion initiatives by making them accountable through performance goals and incentives.

Supporting Terminated Employees

  • Assist female and male employees to develop new skills and improve business employability, so they can adapt to changes in business objectives rather than take voluntary redundancy or termination. This is particularly important for older workers.

  • Ensure that access to appropriate services and financial information (for example, redeployment or voluntary redundancy) is available to and accessed by both women and men.

  • Ensure that managers are aware of the laws regarding unlawful termination on discriminatory grounds.

  • Formalise termination procedures.

  • Ensure that employees whose work performance is poor are counselled and given a chance to respond and improve. Take into account life circumstances which may impact on work performance.

  • Ensure that termination is not discriminatory (eg. ensure that women employees with caring responsibilities are not terminated because they are not able to travel on business or to work weekends.

Communicating About Promotion, Transfer and Termination

  • Advertise jobs or calls for expressions of interest in promotion or transfer opportunities as widely as possible across your organisation.

  • Publicise your promotion policy widely across the organisation.

  • Ensure both female and male employees, and employees on short and long-term leave have access to the information on promotion, transfer and termination policies and procedures.

  • Ensure older workers are encouraged to apply for and participate in promotions, transfers and learning and development opportunities.

  • Train managers on promotion, EEO and diversity, and transfer and termination policies and procedures.

  • Hold managers accountable for developing female and male employees by including this requirement in managers’ workplace and performance agreements.

  • Encourage managers to lead by example with respect to providing equal opportunity in promotion, transfer and termination.

      

 

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An equal opportunity program must deal with the specific needs and issues of your organisation. Such a program identifies and outlines the issues you are addressing and the initiatives you will put in place to achieve results. The most significant issues facing organisations with a majority of male employees may be:

  • A lack of applications from female employees.

  • A low proportion of women in management.

  • A low proportion of women in non-traditional occupational categories eg. trades, labouring, plant and machinery operators, engineering, corporate law, banking.

  • Problems retaining female employees.

  • Low-level representation of women at graduate level or in training program intakes despite larger numbers of female graduates and applicants.

Are all staff given access to career development training'

Are women and men assessed on the same competencies'

Is length of service a criteria for promotion'

Have you introduced cross-skilling and job rotation'

Have you identified a gap in skills and/or experience of women wanting to progress into management'

Are mature women promoted'

Do you encourage women to attend management courses'

Do you provide paid study leave' Is that available to all age demographic groups equally'

Do you have a mentoring scheme for women'

Can you implement a ‘women in management network’'

Do you offer paid parental leave'

 

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EOWA is aware that some organisations have been implementing very good Human Resources policies for a number of years but have under-reported on this information because they don’t see it as relevant to equal opportunity for women. All HR policies and practices, whether formal or informal, affect all the people in your organisation and are therefore relevant to equal opportunity for women.
 

What percentage of the pipeline for senior positions in your organisation is made up of women'
Do women have the requisite skills and experience to be promoted'
Are women promoted in the same proportion as they are represented in the pipeline'
Are women less inclined to apply for promotions'
Do women resign because of lack of career prospects'
Do women and men resign for the same or different reasons'
Do mature-aged women have access to the same promotion opportunities as younger women'
Do women of a particular age group miss out on promotions or resign because of lack of opportunities'


 

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Moving from compliance to waived status requires you to demonstrate clearly that you have analysed all seven employment matters as well as the issues raised through your staff consultation process, and have taken all reasonably practicable measures to address recruitment and selection issues for women that you have identified. The following categories of action may help to generate ideas of what can be achieved to address the issues of women in your workplace and increase the opportunities to recruit and select the best possible talent for the job.


Policies

  • Introduce a formal corporate Succession Planning process with plans in place for each budget centre. Ensure that the plans are inclusive of all employees and are reviewed on a regular basis.

  • Require managers to identify talented women and minority groups, and to track their progress.

Data Review

  • Conduct a census within the organisation to identify current opportunities and challenges to the promotion, transfer and termination of women within your workplace.

Examples of Initiatives

  • Set monthly targets for Managers to ensure effective management of career planning and development.

  • Encourage and support making opportunities for “acting up” in absence of manager available.

Strategies

  • Develop your strategy for action and link this with the goals, values and strategies of the business.

·         Culture Change

  • Recruit the support of champions for change within the organisation.

  • Establish a Diversity Council who will support and promote all aspects of Diversity, including issues of promotion and transfer of women of all ages within the organisation.

  • Promote your activities to support women in the workplace ie. flexible work options, paid parental leave.

Education

  • Educate and inform all managers and others who are involved in the promotion, transfer and termination process.

  • Promote and advertise what is working well, using case studies and examples of women in non-traditional roles.

  • Establish a mentoring program that is inclusive of women and men, ensuring that the needs of mature-aged employees are recognised and integrated into this process.

  • Ensure that all new female executives are provided with coaching and/or mentoring to assist with their transition.

  • With regard to ongoing education consider providing:

    -         Study assistance and scholarships

    -         Virtual university courses

    -         National secondment opportunites

    -         Planning for Promotion workshops

 

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All case studies are available from the EOWA website: www.eowa.gov.au.

Mixed Gender

John Wiley and Sons
, an educational textbook publishing and distribution company, realised that it had highly skilled and valued staff, so took actions to ensure that staff were made aware of all internal vacancies.

Sea World’s (part of Warner Village Theme Parks) management overcame gender stereotypes to promote more women into non-traditional roles.

The Friend’s School’s employees felt that family responsibilities and part-time employment hampered promotion opportunities and identified the need to promote women in non-teaching areas. New protocols were developed, reviews were undertaken and other actions were implemented to address this issue.


Predominantly Male

Connell Wagner provides planning, surveying, engineering, environmental, scientific, business advisory and project management services across a broad range of markets. Traditionally, this type of work is predominantly male-dominated and as part of its strategy to promote and develop the skills of their women employees, Connell Wagner established in-house targets for the promotion of women.

Kimberly Clark Australia has been committed to delivering improved outcomes for women within the organisation, especially in regard to the identified low number of transfers, promotions and appointments to IT, General Management and Sales awarded to women.

Wrigley was dedicated to assisting women to build their skills through the introduction of career development plans for all staff, regardless of their level within the company. This particularly helped female staff members, as many one-on-one career counselling sessions took place, where women were encouraged to apply for promotions or transfers that would help them to develop new skills.


Predominantly Female

The
Australian National Credit Union (ANCU), identified that there was a high turnover of staff in call centre positions and took an innovative approach to improve this.

Autoliv Australia
, a seatbelt and airbag manufacturer, made an effort to reduce staff turnover but at the same time, implemented some innovative changes to avoid the problem of limited promotional opportunities for women, which results from low turnover.

The Institute of Charted Accountants
(ICA) recognised that call centres attract a high level of staff turnover and this was no different in their own workplace. They made some interesting changes to address this issue and successfully reduce staff turnover.


Diversity Related

Monash University
implemented a number of varied and innovative changes to increase the status of women throughout the university and improve Equal Opportunity across the organisation.

Motorola secured senior management support for EEO/diversity development and promotion initiatives by making them accountable through performance goals and incentives.

 

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To download a comprehensive list of links and resources across the seven Employment Matters, click here.

Internet Sites

Department of Education, Employment and Workplace Relations
www.deewr.gov.au

Australian Human Rights Commission
www.hreoc.gov.au

Diversity Council Australia
http://www.dca.org.au
Formerly known as the Council for Equal Opportunity in Employment Ltd, Diversity Council Australia is the most highly regarded diversity and equal employment opportunity (EEO) support network of its kind for employers with a distinguished history and acknowledged role as a leader in employer representation.

Diversity Australia
www.diversityaustralia.gov.au is a portal for diversity management, directed mainly to business, including business educators. 

WORKink
This website provides resources, information, success stories, etc, and is designed for employers and others to enhance equitable and meaningful employment of people with disabilities. (CANADA)


Publications

Bagshaw, M. (2004). Is diversity divisive' A positive training approach. Industrial and Commercial Training, Vol. 36 No. 4, pp. 153-157.

Bendick, M., Egan, M. & Lofhjelm, S. (2001). Workforce diversity training: From anti-discrimination compliance to organizational development. HR: Human Resource Planning, Vol. 24 No. 2, pp. 10-25.

Boyle, M. (2005). Most mentoring program stink: But yours doesn’t have to.  Training Vol. 42 No. 8, pp. 8-15.

Lewis, A. & Fagenson, E. (1995). Strategies for developing women managers: How well do the fulfil their objectives' Journal of Management Development. Vol 14 No. 2, pp. 39-53.

Long, S. (2002). Mentoring: A personal reflection. New Library World. Vol. 103 No. 1174, pp. 94-97.

Maurer, T. & Rafuse, N. (2001). Learning, not litigating: Managing employee development and avoiding claims of age discrimination. Academy of Management Executive, Vol. 15 No. 4, pp. 110-121.

McGregor, L. (2000). Mentoring an Australian experience. Career Development International. Vol. 5 No. 4/5, pp. 244-249.

Newton, B. (2006). Training an age-diverse workforce. Industrial and Commercial Training, Vol. 38 No. 2, pp. 93-97.

Taylor, W. (2005). A mentoring hand. The Age, My Career Section, p. 11, 26/11/2005.





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