| |
employment matter guidelines
promotion, transfer
and termination
Contents:
Introduction
Analysing
Your Workplace
Questions
to Identify Promotion, Transfer and Termination Issues for Women
Suggested Actions to
Take to Address Promotion, Transfer and Termination Issues for Women
Predominantly
Male Workplace Issues
Predominantly Female Workplace Issues
Moving from Compliance to Leading Practice
Case Studies
Related Links and
Resources
The information provided here aims to assist
you to start thinking about:
-
How you could analyse your workplace
to identify any promotion, transfer and termination
issues for women.
-
Suggested actions you could take to
address the promotion, transfer and termination
issues for women you have identified.
-
How issues regarding the training and
promotion of existing employees are integral to
workforce planning and future organisational goals
and strategies.
|
Keep in mind that women are a diverse group and differences such as age,
religion, cultural and linguistic backgrounds, disability, sexual
orientation, etc. warrant consideration in shaping your practices for
recognising and rewarding employees. Organisations that recognise and
value the different backgrounds of women stand to benefit from a range
of experiences and skills. These skills are a resource for doing
business in a diverse society.
Not all issues, actions or examples suggested here will be relevant to
your organisation. It is up to you to decide what is appropriate and
relevant for your organisation to consider when analysing your workplace
to identify issues for women, and taking actions to address these.
However, many of the suggestions outlined represent leading practice in
contemporary human resource management and provide an opportunity to
harness the contribution all your employees can make to productivity and
the achievement of organisational goals.
Back to top

To assist you to analyse your workplace to
identify promotion, transfer and termination issues for women,
and to find out how they view opportunities and barriers to
advancement, we suggest you:
-
revisit your workforce profile to
find where your female employees are.
-
consult with your employees.
-
examine your existing promotion,
transfer or termination of employment policies and
practices.
-
integrate policies in this area with
workforce planning and overall organisational
strategies.
|
Back to top

Remember, your organisation is unique and may
therefore have unique issues. However, the following questions
may be helpful when analysing your workplace.
Promotion
|
In your organisation, are women
promoted in
the same proportion as their male colleagues' |
|
Are women
promoted
beyond certain critical job grades at a similar rate to men' |
|
Are women
transferred horizontally across your organisation at a similar
rate to men' |
|
Are women provided
with opportunities for decision-making at a similar rate to men' |
|
Are women
who work
less than full-time hours being promoted' |
|
If these
rates differ between female and male employees, why is this so' |
|
For example, are
women being provided with training and development opportunities
that will assist them to improve their performance and develop
skills required' |
|
How have
you identified female employees who are and are not interested
in career opportunities, including promotion' |
|
Are women
working less than full-time hours included in high potential
employee and leadership programmes, and provided with access to
learning and development opportunities which will allow them to
gain the skills needed to be promoted' |
|
Is your
promotion process transparent and does it deliver promotions for
both your best female and male employees' |
|
Have
skills audits been conducted across all levels and all
departments of your organisation' |
|
If so, have
high
potential female and male employees interested in promotion
opportunities been identified' |
|
And have
you
examined the findings to see whether ‘women’s’ jobs and skills
are valued as highly as ‘men’s’' |
|
Are both
female and male employees able to access career paths,
incremental advancement, increased responsibilities or
development opportunities (for example, high-profile
projects)' |
|
Would your
promotion processes and decisions withstand the rigour of a
review by an independent third party' |
|
Are women
applying for, and gaining places on, leadership and other skills
development programs at a rate similar to men' |
|
Are
leadership development programs available for both women and
men' |
|
Are women
working less than full-time hours provided with leadership
opportunities' |
|
Does your
organisation have women represented at senior levels and across
all functional elements' Are they encouraged to mentor more
junior women' |
Transfer
|
Is there
mobility between different departments and sections within your
organisation' |
|
Are female
and male employees gaining both functional and line experience
early in their careers' |
|
Can women
and men transfer to roles in non-traditional areas to get a
broad range of experience' |
|
Do you
regularly review statistics on the number of female and male
promotions, termination and transfers' |
Termination
|
Are the
reasons employment is terminated gender-neutral' Are the same
performance standards expected of female and male employees' |
|
In times
of downsizing, are your female and male staff represented in
equivalent rates with respect to redundancies' |
|
Would your
termination processes and decisions withstand the rigour of a
review by an independent third party' |
|
Do
departing female and male employees have equal access to
outplacement seminars and skills workshops' |
|
Do women
resign and are they terminated in similar or proportionate
numbers to men' |
Back to top

To
comply
with the Act, you need to take actions to address the
promotion, transfer and termination issues for women you identified. You do not
need to do everything all at once and you can aim to achieve equal
opportunity over time.
To be
waived from reporting in following years,
you must clearly demonstrate that you have taken all reasonably
practicable measures to address promotion, transfer and termination issues for
women you have identified (for example, your issue might be difficulties
in promoting female and male staff equally).
The following suggestions will help you to start thinking about actions
you could take to address any promotion, transfer and termination issues you have identified.
Keep in mind that:
-
Not all of these actions may be relevant to
your organisation. You will need to decide whether you
choose to do all, some, or none of the suggested actions and
whether you wish to tailor suggested actions to suit the
needs of your workplace.
-
If
your workplace analysis demonstrates your organisation has
no issues for women in this employment matter, you would not
need to take any actions.
|
Developing Policy and Procedures
-
Put in place a policy requiring
promotion based on performance and merit.
-
Develop a quality, consistent process
for promotion.
-
Implement a quality, consistent
process for providing transfer opportunities.
-
Implement non-discriminatory
termination policies and procedures.
-
Supplement these steps with an
organisational commitment to valuing diversity.
|
Reviewing Promotion, Transfer and Termination
Issues
-
Monitor and compare the promotion and
transfer rates of female employees and their male
colleagues.
-
Identify promotion blockages
where women find it very difficult to advance (for
example, to supervisor level on the factory floor,
or to partnerships in law firms).
-
Encourage an organisational culture
that accommodates differences in employee needs and
workplace practices. For example, challenge the
culture of long working hours that disadvantages
employees with a different working style.
-
Encourage all employees to recognise
the value of balancing family and life commitments
with work.
-
Review job descriptions to ensure all
skills relevant to the position are properly
recognised and rewarded.
-
Ensure that “communication and people
management skills” are formally recognised, and that
job descriptions are based on job analysis. Ensure
job descriptions are regularly reviewed.
-
Ensure that both female and male
employees are recognised when roles and
responsibilities expand and positions are
reclassified as more senior.
-
Monitor career paths to ensure both
female and male employees’ changing responsibilities
and roles are recognised and rewarded (for example,
through expanded job title and accompanying
remuneration changes).
-
Be aware of changes in attitudes to
work where employees often value recognition and
relationships and the chance to expand skills as
well as formal titles and remuneration.
-
Conduct skills audits across your
organisation to ensure that the skills of women and
men are valued equally – including skills of
employees from different cultural backgrounds.
-
Monitor attrition rates for both women and
men. If rates differ, you could:
|
-
conduct confidential exit
interviews – this is often more effective with an
independent third
party.
-
analyse the data trends and
share them with your senior management
team.
-
survey employees to understand
the different experiences of those staying and
those leaving.
|
-
Ensure performance standards are
transparent and equitable, and that outcomes for
women and men are comparable.
-
Ensure that performance reviews are
formalised and regular, and that Human Resource
staff and managers from outside particular work
areas are involved in performance reviews.
-
Survey employees about the equity of
promotion, transfer and termination procedures.
|
Devloping High Potential Employees
-
Provide both female and male
employees with opportunities to ‘grow’ into newly
created, more senior positions. Make sure that
different work styles are not impediments to
employees accessing opportunities.
-
Consider filling temporary or
fixed term vacancies at a higher level on rotation
between promising staff (ie. for 3 months each for a
12-month vacancy).
-
Provide both female and male
employees of all ages with high profile development
assignments and projects.
-
Conduct skills audits across your
organisation to identify high potential female and
male employees who are interested in promotion
opportunities. Ensure that this is not age-biased
towards younger workers.
-
Ensure that employees on extended
leave, such as parental leave, are included in and
advised of development and promotional
opportunities.
-
Recognise the value of life
experience as well as formal training and
qualifications.
-
Put in place a process to
identify talented female and male employees early in
their careers and place them in key development
roles. For example, you could develop female and
male employee talent and improve promotion
opportunities through:
|
-
new project teams.
-
a broad range of rotations in
functional and line management roles.
-
preparing staff for rotation
into line management positions by giving them
the opportunity to
gain hands-on experience first (for example, by
working
for several months
attached to the line area before taking on a line
position).
-
providing access to successful
female and male employees within and
outside of your
organisation as mentors. |
-
Include both female and male
employees in these key development roles.
-
When implementing leadership
development programs, ensure that the programs:
- are
inclusive of the needs of female employees,
including women of
different backgrounds.
- provide
relevant experience.
- provide
role models that build confidence and lead to new
and challenging
assignments.
- are
available during timeframes that suit those working
less than full-time
hours.
|
Supporting High Potential Employees
-
Provide leadership coaching to female
employees to assist them to succeed in ‘pioneering’
roles.
-
Consider employing the services of
outside facilitators or coaches, perhaps from a
non-traditional background.
-
Develop a mentoring program.
-
Recognise the value of senior women
mentoring junior women and men.
-
Develop alternative communication
networks that enable both women and men to access
information available through key informal networks
(for example, the ‘old boys’’ network).
-
Ensure that relevant information
regarding opportunities is always made available
formally (ie. via email or notice).
-
Encourage senior management to
challenge inappropriate assumptions made by line
managers about female employees (for example, the
‘job was done differently’ rather than ‘the outcome
was achieved’, ‘those working part-time are not
committed to the organisation or their careers’, or
‘those with families will not be willing to
travel’).
-
Secure senior management support for
EEO and diversity development and promotion
initiatives by making them accountable through
performance goals and incentives.
|
Supporting Terminated Employees
-
Assist female and male employees to
develop new skills and improve business
employability, so they can adapt to changes in
business objectives rather than take voluntary
redundancy or termination. This is particularly
important for older workers.
-
Ensure that access to appropriate
services and financial information (for example,
redeployment or voluntary redundancy) is available
to and accessed by both women and men.
-
Ensure that managers are aware of the
laws regarding unlawful termination on
discriminatory grounds.
-
Formalise termination procedures.
-
Ensure that employees whose work
performance is poor are counselled and given a
chance to respond and improve. Take into account
life circumstances which may impact on work
performance.
-
Ensure that termination is not
discriminatory (eg. ensure that women employees with
caring responsibilities are not terminated because
they are not able to travel on business or to work
weekends.
|
Communicating About Promotion, Transfer and
Termination
-
Advertise jobs or calls for
expressions of interest in promotion or transfer
opportunities as widely as possible across your
organisation.
-
Publicise your promotion policy
widely across the organisation.
-
Ensure both female and male
employees, and employees on short and long-term
leave have access to the information on promotion,
transfer and termination policies and procedures.
-
Ensure older workers are encouraged
to apply for and participate in promotions,
transfers and learning and development
opportunities.
-
Train managers on promotion, EEO and
diversity, and transfer and termination policies and
procedures.
-
Hold managers accountable for
developing female and male employees by including
this requirement in managers’ workplace and
performance agreements.
-
Encourage managers to lead by example
with respect to providing equal opportunity in
promotion, transfer and termination.
|
Back to top

An equal opportunity program must deal with the specific needs and
issues of your organisation. Such a program identifies and outlines the
issues you are addressing and the initiatives you will put in place to
achieve results. The most significant issues facing organisations with a
majority of male employees may be:
-
A lack of applications from female
employees.
-
A low proportion of women in
management.
-
A low proportion of women in
non-traditional occupational categories eg. trades,
labouring, plant and machinery operators,
engineering, corporate law, banking.
-
Problems retaining female employees.
-
Low-level representation of women at
graduate level or in training program intakes
despite larger numbers of female graduates and
applicants.
|
|
Are all
staff given access to career development training' |
|
Are women
and men assessed on the same competencies' |
|
Is length
of service a criteria for promotion' |
|
Have you
introduced cross-skilling and job rotation' |
|
Have you
identified a gap in skills and/or experience of women wanting to
progress into management' |
|
Are mature
women promoted' |
|
Do you
encourage women to attend management courses' |
|
Do you
provide paid study leave' Is that available to all age
demographic groups equally' |
|
Do you
have a mentoring scheme for women' |
|
Can you
implement a ‘women in management network’' |
|
Do you
offer paid parental leave' |
Back to top

EOWA is aware that some organisations have been implementing very good
Human Resources policies for a number of years but have under-reported
on this information because they don’t see it as relevant to equal
opportunity for women. All HR policies and practices, whether formal or
informal, affect all the people in your organisation and are therefore
relevant to equal opportunity for women.
|
What
percentage of the pipeline for senior positions in your
organisation is made up of women' |
|
Do women
have the requisite skills and experience to be promoted' |
|
Are women
promoted in the same proportion as they are represented in the
pipeline' |
|
Are women
less inclined to apply for promotions' |
|
Do women
resign because of lack of career prospects' |
|
Do women
and men resign for the same or different reasons' |
|
Do
mature-aged women have access to the same promotion
opportunities as younger women' |
|
Do women
of a particular age group miss out on promotions or resign
because of lack of opportunities' |
Back to top

Moving from compliance to waived status requires you to demonstrate
clearly that you have analysed all seven employment matters as well as
the issues raised through your staff consultation process, and have
taken all reasonably practicable measures to address recruitment and
selection issues for women that you have identified. The following
categories of action may help to generate ideas of what can be achieved
to address the issues of women in your workplace and increase the
opportunities to recruit and select the best possible talent for the
job.
Policies
-
Introduce
a formal corporate Succession Planning process with plans in
place for each budget centre. Ensure that the plans are
inclusive of all employees and are reviewed on a regular
basis.
-
Require
managers to identify talented
women and minority groups, and to track their progress.
|
Data Review
Examples of Initiatives
Strategies
-
Develop
your strategy for action and link this with the goals,
values and strategies of the business.
|
·
Culture Change
-
Recruit
the support of champions for change within the organisation.
-
Establish
a Diversity Council who will support and promote all aspects
of Diversity, including issues of promotion and transfer of
women of all ages within the organisation.
-
Promote
your activities to support women in the workplace ie.
flexible work options, paid parental leave.
|
Education
-
Educate
and inform all managers and others who are involved in the
promotion, transfer and termination process.
-
Promote
and advertise what is working well, using case studies and
examples of women in non-traditional roles.
-
Establish
a mentoring program that is inclusive of women and men,
ensuring that the needs of mature-aged employees are
recognised and integrated into this process.
-
Ensure
that all new female executives are provided with
coaching and/or
mentoring to assist with their transition.
-
With regard to ongoing
education consider providing:
|
-
Study assistance and scholarships
-
Virtual university courses
-
National secondment opportunites
-
Planning for Promotion workshops |
|
Back to top

All case studies are available from the EOWA website:
www.eowa.gov.au.
Mixed Gender
John Wiley and Sons,
an educational textbook publishing and distribution company, realised
that it had highly skilled and valued staff, so took actions to ensure
that staff were made aware of all internal vacancies.
Sea World’s
(part of Warner Village Theme Parks) management overcame gender
stereotypes to promote more women into non-traditional roles.
The Friend’s School’s employees felt that family
responsibilities and part-time employment hampered promotion
opportunities and identified the need to promote women in non-teaching
areas. New protocols were developed, reviews were undertaken and other
actions were implemented to address this issue.
Predominantly Male
Connell Wagner provides planning,
surveying, engineering, environmental, scientific, business advisory and
project management services across a broad range of markets.
Traditionally, this type of work is predominantly male-dominated and as
part of its strategy to promote and develop the skills of their women
employees, Connell Wagner established in-house targets for the promotion
of women.
Kimberly Clark
Australia has been committed to delivering
improved outcomes for women within the organisation, especially in
regard to the identified low number of transfers, promotions and
appointments to IT, General Management and Sales awarded to women.
Wrigley was dedicated to assisting women to build their skills
through the introduction of career development plans for all staff,
regardless of their level within the company. This particularly helped
female staff members, as many one-on-one career counselling sessions
took place, where women were encouraged to apply for promotions or
transfers that would help them to develop new skills.
Predominantly Female
The
Australian National Credit Union
(ANCU), identified that there was a high turnover of staff in call
centre positions and took an innovative approach to improve this.
Autoliv Australia, a seatbelt and airbag manufacturer, made an
effort to reduce staff turnover but at the same time, implemented some
innovative changes to avoid the problem of limited promotional
opportunities for women, which results from low turnover.
The Institute of Charted Accountants (ICA) recognised that call
centres attract a high level of staff turnover and this was no different
in their own workplace. They made some interesting changes to address
this issue and successfully reduce staff turnover.
Diversity Related
Monash University implemented a number of
varied and innovative changes to increase the status of women throughout
the university and improve Equal Opportunity across the organisation.
Motorola
secured senior management support for
EEO/diversity development and promotion initiatives by making them
accountable through performance goals and incentives.
Back to top

To download a comprehensive list of links and resources
across the seven Employment Matters,
click here.
Internet Sites
Department of Education, Employment and Workplace Relations
www.deewr.gov.au
Australian Human Rights Commission
www.hreoc.gov.au
Diversity
Council Australia
http://www.dca.org.au
Formerly known as the Council for Equal Opportunity in Employment Ltd,
Diversity Council Australia is the most highly regarded diversity and
equal employment opportunity (EEO) support network of its kind for
employers with a distinguished history and acknowledged role as a leader
in employer representation.
Diversity Australia
www.diversityaustralia.gov.au is a portal for diversity management,
directed mainly to business, including business educators.
WORKink
This website provides resources, information, success stories, etc, and
is designed for employers and others to enhance equitable and meaningful
employment of people with disabilities. (CANADA)
Publications
Bagshaw, M. (2004). Is diversity divisive' A positive
training approach. Industrial and Commercial Training, Vol. 36
No. 4, pp. 153-157.
Bendick, M., Egan, M. & Lofhjelm, S. (2001). Workforce diversity
training: From anti-discrimination compliance to organizational
development. HR: Human Resource Planning, Vol. 24 No. 2, pp.
10-25.
Boyle, M. (2005). Most mentoring program stink: But yours doesn’t have
to. Training Vol. 42 No. 8, pp. 8-15.
Lewis, A. & Fagenson, E. (1995). Strategies for developing women
managers: How well do the fulfil their objectives' Journal of
Management Development. Vol 14 No. 2, pp. 39-53.
Long, S. (2002). Mentoring: A personal reflection. New Library World.
Vol. 103 No. 1174, pp. 94-97.
Maurer, T. & Rafuse, N. (2001). Learning, not litigating: Managing
employee development and avoiding claims of age discrimination.
Academy of Management Executive, Vol. 15 No. 4, pp. 110-121.
McGregor, L. (2000). Mentoring an Australian experience. Career
Development International. Vol. 5 No. 4/5, pp. 244-249.
Newton, B. (2006). Training an age-diverse workforce. Industrial and
Commercial Training, Vol. 38 No. 2, pp. 93-97.
Taylor, W. (2005). A mentoring hand. The Age, My Career Section,
p. 11, 26/11/2005.
Back to top
|